INFO POINT / FAQ
Delivery, payment, returns and support information.
Estimated delivery is 24–48 hours. Timing can vary depending on destination, courier operations and circumstances beyond our control.
Payment is made directly to the courier when the parcel arrives, according to the instructions provided during the ordering process.
You may exercise your right of withdrawal within 14 days, subject to the conditions described in our policy pages.
Email [email protected] or call +39 051 000 7314.
Contact support with your name, delivery phone number and any order reference available.